Frequently Asked Questions
Everything you need to know about your Cycology Clothing order, shipping, and performance gear.
What is the typical shipping time for orders within Australia?
We offer standard and express shipping options across Australia. Standard shipping typically takes 3-7 business days, while Express Post usually arrives within 1-2 business days for metropolitan areas.
How do I ensure I choose the correct size for cycling jerseys and bib shorts?
Cycling apparel is designed for a snug, aerodynamic fit. We provide a detailed size guide on every product page. If you prefer a looser 'club fit,' we recommend sizing up from your usual measurements.
What is your return policy if my gear doesn't fit?
We offer a 90-day return policy for all unworn items with original tags attached. You can return your items for a full refund or an exchange to ensure you get the perfect fit for your next ride.
Are your cycling jerseys UV protected?
Yes, most of our performance jerseys are made from high-quality Italian fabrics that offer UPF 50+ sun protection, making them ideal for long rides under the Australian sun.
Do you offer international shipping outside of Australia?
While this store serves our Australian customers, we have dedicated global warehouses. If you are shopping from outside Australia, please visit our UK, US, or EU stores for localized shipping rates.
How should I care for my Cycology technical apparel?
To maintain the integrity of the technical fabrics and vibrant prints, we recommend a cold machine wash on a delicate cycle using a mesh laundry bag and hanging to dry in the shade. Avoid fabric softeners and tumble dryers.